Conflict Management

Case Study:

Dante and Tiffany both work for an advertising company and were assigned a new account together. Their manager, who was very intimating with a loud, assertive voice, instructed them to create a proposal for the new customer which included a design for a restaurant logo and advertising slogan to be used on several billboards throughout the area. They had one week to create the proposal before it would be presented to the restaurant owners. Their boss raised his voice and demanded that they do a good job on the presentation and secure this account.

Don't use plagiarized sources. Get Your Custom Essay on
Conflict Management
Just from $13/Page
Order Essay

During the first day, Dante approached Tiffany and suggested they come up with an outline to split up the work and manage their time. Tiffany immediately stated that she would take the task of the logo and would submit it at the end of the week because she wanted to make sure she received credit for her work. Although Dante would have preferred to work together on both tasks, he agreed to let Tiffany complete the logo on her own. After all, they had very little time to complete the project and do a good job on it.

Over the next two days, Tiffany ignored Dante’s requests to work together and any input or ideas he had for the project. She brought her progress directly to the boss for feedback without ever showing it to Dante. Tiffany even started working on the slogan without Dante. When Dante approached Tiffany about her actions, she told him that she was more experienced in her position than him and this is the way she gets things done. Dante stepped back and let Tiffany complete the project on her own.

At the end of the week, Tiffany presented the campaign to the restaurant owners while Dante stood to the side. The restaurant owners were impressed with the logo and slogan and decided to accept the proposal. The boss was very pleased with Tiffany and Dante’s work and suggested they work together on future accounts. Tiffany was annoyed by her boss’s suggestion but did not say anything. Dante felt very disappointed and frustrated having to work with Tiffany.

Answer the following:

1. Identify the main conflict(s) in the case study. Why are these conflicts?

2. What are the conflict triggers for Dante and how would you describe Dante’s feelings that contributed to the conflict?

3. Of the 5 Killmann’s Conflict Management Styles, which style was used by Tiffany in this case study? Describe.

4. Of the 5 Killmann’s Conflict Management Styles, which style was used by Dante in this case study? Describe.

5. How could this situation have resulted with a better outcome for all if a different type of conflict management style was used?

Academic Heros
Calculate your paper price
Pages (550 words)
Approximate price: -

Why Work with Us

Top Quality and Well-Researched Papers

Our writers are encouraged to read and research widely to have rich information before writing clients’ papers. Therefore, be it high school or PhD level paper, it will always be a well-researched work handled by experts.

Professional and Experienced Academic Writers

For one to become part of our team, thorough interview and vetting is undertaken to make sure their academic level and experience are beyond reproach, hence enabling us give our clients top quality work.

Free Unlimited Revisions

Once you have received your paper and feel that some issues have been missed, just request for revision and it will be done. In addition, you can present your work to the tutor and he/she asks for improvement/changes, we are always ready to assist.

Prompt Delivery and 100% Money-Back-Guarantee

All our papers are sent to the clients before the deadline to allow them time to review the work before presenting to the tutor. If for some reason we feel our writers cannot meet the deadline, we will contact you to ask for more time. If this is not possible, then the paid amount will be refunded.

Original & Confidential

Our writers have been trained to ensure work produced is free of plagiarism. Software to check originality are also applied. Our clients’ information is highly guarded from third parties to ensure confidentiality is maintained.

24/7 Customer Support

Our support team is available 24 hours, 7 days a week. You can reach the team via live chat, email or phone call. You can always get in touch whenever you need any assistance.

Try it now!

Calculate the price of your order

Total price:
$0.00

How it works?

Follow these simple steps to get your paper done

Place your order

Fill in the order form and provide all details of your assignment.

Proceed with the payment

Choose the payment system that suits you most.

Receive the final file

Once your paper is ready, we will email it to you.

Our Services

You have had a hectic day, and still need to complete your assignment, yet it is late at night. No need to panic. Place your order with us, retire to bed, and once you wake up, the paper will be ready.

Essays

Essay Writing Service

It does not matter the urgency of your paper, or the academic level, our team is ready to help you 24/7. Just contact us and all your academic needs will be sorted.

Admissions

Admission Essays & Business Writing Help

A student is often required to write an admission letter requesting to be admitted in a certain institution. For you to be gain that admission in your dream institution, you must write a convincing letter. You can depend on our team for the best admission letters.

Reviews

Editing Support

Academic writing is not just about getting information and throwing it all over. Our team will ensure you have a polished paper that is coherent and has a good flow of information. We also ensure the paper follows the correct formatting styles like APA, Harvard, MLA, Chicago/Turabian.

Reviews

Revision Support

If our writers write a paper but you are not satisfied in one way or another, you can always ask for revision. This is totally free. Our writers and editors will revise your paper untill you are be totally satisfied. We as well offer revision for papers not done by our writers at a small fee.