The management issues and conflicts (+ or -950 words)
You must apply the models illustrated by examples to:
Direct vs Indirect Communication
Trouble with accents and fluency
Differing attitudes toward hierarchy and authority
Conflicting norms for decision making
Consider the examples
Universalism vs. Communitarianism (this is related to decision making)
Universalism is the belief that one way of doing things suits everybody (Trompenaars and Hampden-turners, 1997). In countries that have high universalism, such as USA there are many formal rules everyone is expected to follow, whereas in….. For negotiation in countries with high universalism a cause of conflict could be managers not allowing time for decisions with clear instructions and precision…….. (Trompenaars and Hampden-turners, 1997).
Neutral vs Emotional A neutral culture is a culture in which emotions are not relevant for society…. An emotional culture is a culture in which emotions are expressed openly and naturally…..(add citation) the Japanese culture is in that sense a neutral culture, where business relationships are instrumental and focused on objectives so is USA…..being both countries neutral negotiations will most likely be………
If you analyze Hall’s context and information speed (This is related to communication style)
Space, and relationships within space (proxemics) Intimate distance, personal distance, social distance and public distance vary across cultures Notions of territoriality are also relevant here. Japanese people are said to need less personal space than Americans, for instance, and will stand close to one another without discomfort (Hall, 1959). Add what kind of conflict might happen due to proxemics
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