IT Plan for Jaunty Coffee Co.
Mr. Diego Lee owns a company, Jaunty Coffee Co., which produces coffee products from organic beans. Jaunty Coffee Co. is a family-owned start-up founded ten years ago in Chihuahua, Mexico. It is a small factory that manufactures decaffeinated and traditional gourmet coffee, syrups, and espresso. The items are sold in packages that customers use to make the finished products at home.
The operations of the factory include the procurement of raw materials from local suppliers, production of items, and distribution of orders to neighborhood markets and supermarkets. Mr. Lee is responsible for all operations and decision-making. The production process occurs in the morning. The distribution process, procurement, and sales are performed in the afternoon with part-time assistance from youth in his neighborhood.
Mission, Goals, and Values
Mission
Jaunty Coffee Co. has the following company mission: be the southern region of the state of Chihuahua’s favorite coffee producer by providing an authentic homemade flavor.
Goals
Jaunty Coffee Co. has several short-term goals:
• earn sales of $1,000.00 per day over the next 6 months
• increase the client portfolio by 100% over the next 6 months
• exceed current production by 100% over the next 3 months
• keep an inventory no longer than 8 days to preserve the freshness of the product
Values
Jaunty Coffee Co. has the following values for its company:
• produce tasty, quality products
• provide excellent customer service
• serve with honesty
Target Market and Initial Investment
The target market is focused on supermarkets and neighborhood markets. The most popular coffee products are packaged in two different ways: cases of 12, 250-gram bags and boxes of 6, 100-gram bags. The initial investment for the startup included office equipment such as a telephone, a mobile phone, a desk, and a computer. For the distribution of the finished product and the purchase of raw material, Mr. Lee uses his own one-ton pickup truck with a custom-made enclosed truck bed. The industrial equipment that was acquired included a gas stove with the following:
· three industrial burners
· two frying pots with a capacity of 20 liters each
· one 20-liter pot for coffee beans
· two tables, one on which to place the pots and the other to pack and seal the product
· one electric sealer
· one electric scale
Management
Mr. Lee is the only one who works in the factory. He makes all financial, supply chain, and sales decisions. He makes decisions regarding inventory control, procurement of raw material, product packaging, logistics and distribution, market research, and customer service. During the morning hours, he is engaged in production. In the afternoon, he ships orders that were made the day before, purchases raw material needed for the next day, and contacts current clients to take orders with occasional assistance from high school aged youth who live nearby. Mr. Lee also invests time into searching for new customers and offers discounts to current customers for referrals.
Over the past year since purchasing the company from the founder, Mr. Lee has invested heavily in marketing. He created business cards and new labels for each product. He also created a social media page to promote the products, reach new customers, and receive orders from as many customers as possible.
Diagnosis
After a year of work, Mr. Lee has increased his customer base and begun to face different problems. Operations have grown, and the company cannot produce enough product to complete all customer orders. The company’s local suppliers often run out of the raw materials, such as beans, water, simple syrups, and cornstarch. Mr. Lee has been forced to switch suppliers and brands in order to meet the demand. Consequently, the taste of the products has started to vary due to the different raw materials.
Jaunty Coffee Co.’s manual inventory system inherited from the previous owner was accurate for performing daily production based on past demand but has not kept up with the change in demand. Mr. Lee has received complaints from customers, and production costs have increased. Since production occurs only once a day during the morning hours, Mr. Lee cannot supply products to customers in a timely manner. The slow production has caused a loss of sales.
New IT System
Mr. Lee knows he needs to hire employees to better meet the demand as well as establish a proper IT system to organize and delegate operations, which will help his business grow. He decides to delegate shipping responsibilities while he continues to supervise the operations and production and be the main strategic decision maker.
Mr. Lee is prepared to use $25,000 of the company’s savings to invest in a new IT system. Another option would be to apply for a loan to finance the IT system and make other company improvements. Mr. Lee must be very careful when deciding which IT system to introduce because if the implementation of the new IT system fails, he will lose all his savings and be unable to implement other improvements. The new IT system should help Jaunty Coffee Co. be more efficient and able to process an ever-increasing amount of product in a timely manner. At the same time, the IT system must allow the company to maintain the competitive edge it has as a result of the products’ premium reputation.
Why Work with Us
Top Quality and Well-Researched Papers
Our writers are encouraged to read and research widely to have rich information before writing clients’ papers. Therefore, be it high school or PhD level paper, it will always be a well-researched work handled by experts.
Professional and Experienced Academic Writers
For one to become part of our team, thorough interview and vetting is undertaken to make sure their academic level and experience are beyond reproach, hence enabling us give our clients top quality work.
Free Unlimited Revisions
Once you have received your paper and feel that some issues have been missed, just request for revision and it will be done. In addition, you can present your work to the tutor and he/she asks for improvement/changes, we are always ready to assist.
Prompt Delivery and 100% Money-Back-Guarantee
All our papers are sent to the clients before the deadline to allow them time to review the work before presenting to the tutor. If for some reason we feel our writers cannot meet the deadline, we will contact you to ask for more time. If this is not possible, then the paid amount will be refunded.
Original & Confidential
Our writers have been trained to ensure work produced is free of plagiarism. Software to check originality are also applied. Our clients’ information is highly guarded from third parties to ensure confidentiality is maintained.
24/7 Customer Support
Our support team is available 24 hours, 7 days a week. You can reach the team via live chat, email or phone call. You can always get in touch whenever you need any assistance.
Try it now!
How it works?
Follow these simple steps to get your paper done
Place your order
Fill in the order form and provide all details of your assignment.
Proceed with the payment
Choose the payment system that suits you most.
Receive the final file
Once your paper is ready, we will email it to you.
Our Services
You have had a hectic day, and still need to complete your assignment, yet it is late at night. No need to panic. Place your order with us, retire to bed, and once you wake up, the paper will be ready.
Essays
It does not matter the urgency of your paper, or the academic level, our team is ready to help you 24/7. Just contact us and all your academic needs will be sorted.
Admissions
Admission Essays & Business Writing Help
A student is often required to write an admission letter requesting to be admitted in a certain institution. For you to be gain that admission in your dream institution, you must write a convincing letter. You can depend on our team for the best admission letters.
Reviews
Editing Support
Academic writing is not just about getting information and throwing it all over. Our team will ensure you have a polished paper that is coherent and has a good flow of information. We also ensure the paper follows the correct formatting styles like APA, Harvard, MLA, Chicago/Turabian.
Reviews
Revision Support
If our writers write a paper but you are not satisfied in one way or another, you can always ask for revision. This is totally free. Our writers and editors will revise your paper untill you are be totally satisfied. We as well offer revision for papers not done by our writers at a small fee.