Lead groups of people toward shared visions and goals, from forming a team that possesses balanced capabilities, to setting its mission, values, and norms, and holding team members accountable individually and as a group for results; practice: (a) conflict negotiation and resolution, (b) coaching and motivating others, (c) facilitating discussion, cooperation, (d) consensus-building, (e) building team spirit and (f) delegation.
Demonstrate formal and informal communication using traditional and contemporary modalities to convey messages that are clear and cogent for the target audience, which includes all forms of expression and technology that may be employed to reach the audience.
Demonstrate the ability to accurately hear and understand the unspoken or partly expressed thoughts, feelings, and concerns of others, especially those who may represent diverse backgrounds and very different worldviews. Levels of proficiency relate to the increasing complexity and depth of understanding, as well as openness to perspectives very different from one’s own.
Make complex ideas or situations clearer, simpler, and/or more understandable (e.g., re-framing the problem, use of analogy); assemble ideas, issues, and observations into a clear and useful explanation; restate existing observations or knowledge in a simpler fashion; translate intricate technical information into terms everyone can understand; “boil down” information.
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