Performance appraisal The process of evaluating an employee’s work within the organization.
Peripheral route to persuasion The process by which a person does not think carefully about a communication and is influenced instead by superficial cues.
Personal attribution Attribution to internal characteristics of an actor, such as ability, personality, mood, or effort.
Persuasion The process by which attitudes are changed. pluralistic ignorance The state in which people in a group mistakenly think that their own individual thoughts, feel- ings, or behaviors are different from those of the others in the group.
Polygraph A mechanical instrument that records physiolog- ical arousal from multiple channels; it is often used as a lie-detector test.
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