Approaches for Maximum Learning

With such an array of training methods and media available, how does an HRD professional choose which approach is most appropriate for maximum learning? Several factors should be considered:

1. The objectives of the program. This factor is paramount. As will be clear, some approaches are more appropriate for achieving particular objectives than others. For example, if the objective is to improve interpersonal skills, then more active approaches such as videotaping, role playing, or behavior modeling will be better choices than lecture or computer-based training methods.

2. Time and money available. In an ideal world, we would have all the time and money we need to accomplish our goals. Unfortunately, in many organizations, managers often ask the HRD department to design and implement programs quickly, while spending as little money as possible. Competing needs may also force HRD professionals to select certain approaches because of their cost. For example, when designing a program to train mechanics to repair a complicated mechanical system, an interactive, computer-based program might be optimal, but because of its cost, the HRD professional may have to settle for a combination of traditional classes (using lecture, discussion, and reference books) and on-the-job training.

3. Availability of other resources. Some methods require highly-trained trainers and specialized equipment or facilities to be delivered effectively. Again, trade-offs are likely necessary and may require choosing alternative approaches with less demanding resources.

4. Trainee characteristics and preferences. The issue here focuses on both trainee readiness and the diversity of the target population. Methods such as computer-based training require a fairly high level of literacy. If literacy or fluency is a problem, either a less reading- and writing-intensive method (such as videotape) may be used, or literacy training must be done first. Sim- ilarly, because individuals have different learning styles, some training meth- ods may be more appropriate than others.

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